Privacy Policy

Protection of Personal Information

Introduction

Canada is part of a global economy based on the creation, processing, and exchange of information. The technology underlying the information economy provides a number of benefits that improve the quality of the protection of privacy rights and the individual’s right to control the use and exchange of personal information.

Community First Credit Union Limited is a member-owned and controlled financial institution and, as such, has an inherent responsibility to be open and accessible while, at the same time, demonstrating the greatest respect for protection of the member’s personal privacy.

In adopting this Credit Union Code for the Protection of Personal Information, what has been accepted practice becomes a documented commitment to the member.

Purpose of this Document

The Credit Union Code for the Protection of Personal Information (the Code), modeled after the ten principles of the Canadian Standards Association’s (CSA) Model Code for the Protection of Personal Information, forms the basis for privacy compliance and reflects credit union limitations and differences.

It should be noted that Credit Union Central of Canada has created this document based on the interpretation of the Personal Information Protection and Electronic Documents Act (PIPED Act).

10 Principles

To view all 10 Principles listed within our Privacy Policy, please visit Community First Credit Union Limited's main website at www.communityfirst-cu.com under "Privacy".

Contacting Your Privacy Officer

Resolving your concerns is important to us:

Members are to direct any access requests, inquiries, complaints, concerns, or questions regarding this privacy code in writing to:

Privacy Officer
Community First Credit Union Limited
289 Bay Street, PO Box 3000
Sault Ste. Marie ON P6A 5N9

Or by email: privacy.officer@communityfirst-cu.com